WhatsApp Business API and ShinyGT360 Pricing
An affordable marketing automation tool that helps you reach your goals without breaking the bank.
Quarterly
Yearly
Starter
$158.33/month
(Billed quarterly)
Build simple bots
- Team inbox (5 agents free)
- Send bulk broadcasts
- Bulk import
- Define customer segments
- Share products and catalogues
- Detailed broadcast analytics
- Excel export and import
- Google sheets integration
- Access on mobile and web
- Unlimited tags
- 10 custom attributes
Pro
$245/month
(Billed quarterly)
Build simple bots
Everything available in Starter
- Team inbox (10 agents free)
- Roles & permissions
- Number masking
- Automated ordering bot
- 3rd party integrations
- Developer api
- Agent & Organisation Analytics
- Reports
- 30 custom attributes
Enterprise
Custom Pricing
AI and ChatGPT bots
Everything available in Starter
- Custom pricing per agent
- Complex journeys
- Special customizations
- Special integrations
- 50 custom attributes
WhatsApp Business API Conversational Cost Pricing
WhatsApp charges additional charges per conversation
User initiated conversation
Whenever a business replies to a user within the 24 hour customer service window, that message initiates a user-initiated conversation.
Business initiated conversation
A conversation that initiates from a business sending a user a message outside the 24-hour customer service window.
| Features | Standard | Pro | Enterprise |
|---|---|---|---|
|
Team Inbox
|
|||
| No. of message | Unlimited | Unlimited | Unlimited |
| No. of agents | 5 agents | 10 agents | Custom |
| Conversation tags | ✓ | ✓ | ✓ |
| Automatic agent assignment | ✓ | ✓ | |
|
Attachments
PDF, Audio, Video, Photos, Documents
|
✓ | ✓ | ✓ |
|
BROADCASTING
|
|||
| Customer segments | ✓ | ✓ | ✓ |
| Segment list limit | Upto 25000 | Unlimited | ✓ |
| Broadcast Analytics |
✓ |
✓ |
✓ |
Button Reply Analytics |
✓ |
✓ |
✓ |
Broadcast Scheduling |
10 |
20 |
100 |
|
Customers
Customer segmentation |
✓ |
✓ |
✓ |
Customer tagging |
✓ |
✓ |
✓ |
Custom fields |
✓ |
✓ |
✓ |
Bulk import |
✓ |
✓ |
✓ |
| ||||||
| 🛡️ SECURITY | ||
| Roles & Permissions | ✓ | |
| Broadcast channel privacy | ✓ | |
| Number masking | ✓ | |
| 🔗 3rd party Integrations | ||
| Google sheets | ✓ | ✓ |
| Excel export | ✓ | ✓ |
| Excel import | ✓ | ✓ |
| Developer api | ✓ | |
| 🤖 AUTOMATION | ||
| Welcome bot | ✓ | ✓ |
| Order bot | ✓ | ✓ |
| Stop bot | ✓ | |
| Simple journeys | ✓ | ✓ |
| 📊 AGENT & ORGANISATION ANALYTICS | |||
| ⌛ No. of pending replies | ✓ | ✓ | |
| 📁 No. of conversations closed | ✓ | ✓ | |
| 💬 No. of conversations open | ✓ | ✓ | |
| 😊 Average resolution time | ✓ | ✓ | |
| 📄 REPORTS | |||
| 🕒 Agent activity | ✓ | ✓ | |
| 📝 Account summary | ✓ | ✓ | |
| 🌱 SUPPORT | |||
| 🎧 24x7 chat support | ✓ | ✓ | ✓ |
| 👤 Dedicated account manager | ✓ | ||
| 💡 Growth consultation | ✓ | ||
Frequently asked questions
Will I Receive Support in Terms of Promotional Material?
How Are Referrals Tracked?
When Are Commission Payouts Processed?
For How Long Can I Expect to Receive Recurring Commissions?
What's the Commission Structure?